The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites. What should I do if I fail to configure the Kasa device? Troubleshooting Updated AM This Article Applies to:. Step 2 iOS: Go to " Settings " to connect the Wi-Fi manually; Android: It can connect to the network automatically, but if it fails to connect, please go to " Settings " to connect to it.
Is this faq useful? Your feedback helps improve this site. Yes Somewhat No. Any other feedback? Submit No, Thanks. Thank you We appreciate your feedback. Click here to contact TP-Link technical support. Recommend Products. If yes, please sign in with your previous Kasa account and delete the device from the list.
After that, sign in your new account and reconfigure the smart device. And then configure it again with your new account. Step 3.
Subscribe TP-Link takes your privacy seriously. By completing this form you confirm that you understand and agree to our Privacy Policy. To provide a better experience, we use cookies and similar tracking technologies to analyze traffic, personalize content and ads. Please turn it on for the best experience. Note: Once the device removed from the app, the device would be reset to the factory default settings by default and unbound from your TP-Link account.
You need to reconfigure it from the very beginning if you want to control the device on the app again. Here we use LB as an example. For android:. Step 1: Tap the device you want to delete on the Devices screen. Your browser does not support JavaScript. Please turn it on for the best experience. HomeKit-supported Kasa devices can be managed in the Home app and work with your other HomeKit compatible accessories. This guide will help you set up your HomeKit- supported Kasa devices.
A Kasa smart plug is used as an example. Note: Please first factory reset the device before the configuration. How to factory reset the plug? While the plug is powered up, press and hold the power button on the right panel of the plug for about 10 seconds until the LED flashes amber rapidly to factory reset the plug.
If not, please factory reset your plug. Note: Password can be a combination of letters, numbers or valid symbols on mobile phone between characters. After it is activated successfully, Kasa APP will be automatically logged in with your account. Please go to your spam or junk box to check if the new email was delivered here by accident. If you still cannot receive activation e-mail, please contact our support via email and send us your register email and the time you create the account.
Subscribe TP-Link takes your privacy seriously. By completing this form you confirm that you understand and agree to our Privacy Policy.
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